Box Shop
Shipping
No deliveries to PO Boxes and apartments
National Mini Storage’s trusted courier service provider will deliver the goods ordered to the urban
Auckland address specified in the order, during the days of operation for delivery Monday to Friday,
subject to availability.
Once your order has been confirmed and accepted by National Mini Storage and passed over to the
trusted courier service provider, you will receive a tracking number.
National Mini Storage are not responsible, nor in control of shipment/transit delays once the order
has been passed over to the trusted courier service provider.
The standard urban Auckland delivery time is within 2-3 working days.
National Mini Storage’s trusted courier provider has the authority to leave the goods ordered in a
safe place if no-one is at the delivery address.
Anyone at the delivery address who receives the goods will be presumed by National Mini Storage
and the trusted courier service provider to be authorised to receive the goods.
Once the goods are delivered, you will own them.
Returns and refunds
No refund or exchanges for change of mind.
Any damaged items must be reported to National Mini Storage within 7 days of delivery to be
eligible for a replacement or refund.
Promotions
50% off for 1 or 2 months
50% off your storage unit cost for the first month of occupancy or 50% off for the first 2 months of occupancy is available at selected branches and on selected unit sizes only.
Length of stay required is a minimum of 1 month.
This offer is only available for new storage agreements and must be signed.
This promotion cannot be used in conjunction with any other offer.
All promotions and prepaid discount plans
Any promotion or discount plan cannot be used in conjunction with any other offer.
Storage Agreement
Terms and Conditions
1 AGREEMENT IS A LICENCE TO ACCESS
1.1 This Agreement grants you a right to access the storage units identified on the cover page and in any subsequent invoice and store your goods in the storage unit on the terms of this Agreement, in return for your payment of the fees.
1.2 Except for any specific products or services listed on the cover page or otherwise agreed in writing by us, we do not provide any other services to you with respect to your storage unit or your goods. In particular:
(a) we are not a warehouseperson, or a bailee of your goods;
(b) we do not have any knowledge of the goods you store in the storage unit;
(c) we do not take possession of your goods, except as permitted by this Agreement; and
(d) you store the goods at your risk. You should take out insurance to cover you in the event of theft, or of damage to your goods.
1.3 You acknowledge that we have a general lien over your goods for all fees, charges and other amounts you owe us under this Agreement. This lien is also a security interest for the purposes of the Personal Property Securities Act 1999. We may exercise our rights under this lien where you default in paying us, in accordance with clause 5 below.
1.4 This Agreement is personal to you. You may not sublet, sub-licence, assign or otherwise transfer this Agreement or your right to access the storage unit to any other person without our prior written consent.
2 TERM AND TERMINATION
2.1 This Agreement starts on the day set out in the front page of this Agreement and continues for a minimum term of one calendar month or other minimum term agreed in writing by us (Initial Term) .
2.2 On the expiry of this Initial Term, this Agreement continues until terminated by you or us:
(a) either of us may terminate this Agreement at any time after the Initial Term
by giving us one week’s written notice to the other; and
(b) we may terminate this Agreement without notice to you, if you breach clause 7.
3 WHAT HAPPENS ON TERMINATION
3.1 On termination of this Agreement for any reason you must:
(a) pay all outstanding amounts due and payable under this Agreement immediately; and
(b) remove all goods from the storage unit and leave the storage unit in a clean condition, in a good state of repair (fair wear and tear excluded.
3.2 The provisions of clause 5 will apply if you fail to pay any amounts due and payable to us.
4 FEES AND PAYMENT
4.1 On entering this Agreement you must pay to us:
(a) the first month’s fees; and
(b) all other charges and amounts, including the administration charge, as specified on the over page and in any invoice. Should you or anyone you authorise, enter or attempt to enter the facility outside its opening hours triggering a security call out or the alarm system, we may recover from you those external costs we incur arising from that security call out or alarm.
4.2 During the term of this Agreement:
(a) you must pay the hireage fee, specified on the cover page or otherwise in any invoice, in advance and in the manner specified in the invoice;
(b) we may increase the hireage fee on giving you at least one month’s written notice. If the increased fee is unacceptable to you, you may terminate this Agreement on giving us one week’s written notice at any time and the provisions of clause 3 will apply;
(c) if you fail to make any hireage payment when due:
(i) we may charge a late payment fee of 10% of the monthly fee, each month the fee remains unpaid; and
(ii) we may also charge you for our reasonable costs in recovering the amounts you owe us, including any dishonour or other fees charged by your or our bank.
5 FAILURE TO PAY
5.1 If you fail to pay any amounts owing to us when those amounts are due, and the amounts owed remain unpaid within 7 days of the due date for payment:
(a) we may stop you from accessing the facility or your storage unit until you pay all amounts owing; and/or
(b) we may exercise our rights under our general lien by breaking your lock and entering your storage unit, or putting our own lock on your storage unit, to take possession of the good.
5.2 If we take possession of your goods we may, after giving you at least 7 days’ notice:
(a) sell the goods privately or by public auction; or
(b) dispose of the goods in any other way, and any money recovered from the sale or disposal of the goods will be applied:
(c) first in payment of all costs associated with selling or disposing of the goods (including valuation, auctioneer or other costs);
(d) second, towards all amounts you owe us under this Agreement;
(e) third, any amounts remaining will be paid to you.
5.3 We may, but we are not obliged to, contact any Alternate Contact Person identified on the front page of this Agreement before we take possession of, or sell, the goods. You acknowledge that we may notify any Alternate Contact Person of your default.
6 YOUR RIGHTS AND OBLIGATIONS
6.1 You can access the storage unit only during the times notified by us when the facility is open. We may need to restrict access in the event of an emergency or for safety reasons. You will comply with our reasonable health and safety directions notified to you when accessing the premises.
6.2 You are responsible for securing your own storage unit. We will not hold keys to your storage unit or manage access to your storage unit.
6.3 You are also responsible for the security of any access card, pass or code to the facility. You must notify us immediately if you misplace any access card, pass or code, or if the card, pass or code is stolen. We may deactivate any access card, pass or code where we have a reasonable suspicion that the card, pass or code is being misused, or used without your permission.
6.4 You must keep the storage unit clean, tidy, in a good state of repair and free of litter and other fire risks. Please tell us if there is a problem with your storage unit.
6.5 You may only use the storage unit to store goods. You must not use the storage unit for any other purpose or carry out any other activity from the storage unit.
6.6 You must comply with all applicable laws in your access to the storage unit and storage of goods in the storage unit.
6.7 You must not attach, affix or construct anything on or to the storage unit without our prior written consent.
7 PROHIBITED GOODS
You must not store hazardous substances, illegal, stolen, explosive, harmful, or perishable goods, or goods which may attract vermin. You may not store firearms in our storage units.
8 OUR RIGHTS
8.1 We may reassign you a different storage unit in order to allow us to manage the facility including for repairs or development. We will give you at least one month’s notice of any reassignment. If the relocation or reassignment is not acceptable to you, you may terminate this Agreement by giving us one week’s written notice, and the provisions of clause 3 will apply.
8.2 Where we reasonably suspect that you are in breach of clause 6.6 or 7, we may take any action that we reasonably believe necessary to reduce the risk of harm to us, our facility or to third parties, including inspecting your storage unit and removing non-compliant goods. We may, but are not obliged to, enter your storage unit and attempt to save goods in the event of an emergency. In any case where we enter your storage unit, we use best endeavours to notify you before taking such action but you acknowledge that in an emergency, we may forcibly enter your storage unit if reasonably required in the circumstances of the emergency situation.
8.3 We may, but are not obliged to, refuse access to the facility or to your storage unit to any person who we have a reasonable suspicion may not be authorised. We will not be responsible for any person who may be unauthorised but who accesses your storage unit using your access card, pass, code or key.
9 LIABILITY
9.1 You store the goods at your own risk and we do not make any representations as to the nature or features of the storage unit, or if it is suitable for your particular goods. Subject to our obligations, and your rights, under the Consumer Guarantees Act 1993 (CGA), we are not responsible for loss, damage or deterioration of your goods.
9.2 You will indemnify us for any claims made against us by any third party in relation to the goods stored in the storage unit, and you will have no liability under this indemnity to the extent that we have caused or contributed to that third party claim.
9.3 You will reimburse us for any reasonable costs we incur in repairing any damage you cause to the storage unit as a result of your access to the storage unit and movement or removal of goods.
9.4 If you are using the storage unit for the purposes of a business then you acknowledge that, you are not a “consumer” for the purposes of the Consumer Guarantees Act 1993 and that Act does not apply to your access to, and use of, the storage unit.
10 GENERAL
10.1 This Agreement represents the entire agreement between the parties relating to your storage of goods at our storage units and replaces any prior written or oral agreements, understandings and statements.
10.2 Any notices required by this Agreement can be sent to the contact details on the front page of this Agreement. Notices sent by mail will be deemed to be received 5 days after posting. Notice sent by email will be deemed to be received on the day of sending (or the next business day if sent after 5pm on any day) unless the sender receives an automatic notification that the email has not been sent to the recipient.
10.3 You must tell us as soon as possible if your contact details change.
10.4 Any waiver of any provision of this Agreement will not be effective unless it is given in writing. Any failure or delay by us in exercising any of our rights under this Agreement will not operate as a waiver of that power or right.
10.5 This Agreement is governed by New Zealand law.
